Hands Free Home Services is a d/b/a of DCESM L.L.C.
This policy explains what information Hands Free Home Services ("we", "us") collects when you visit our website, call or text us, or request a quote, and how we use it.
When you request a quote or contact us, we collect the information you give us, such as your name, phone number, email address, service address, property details, a description of the work you need, and any notes or photos you share. When you call our business line, our automated phone assistant may collect the same details during the call. Our website may also collect basic technical information such as browser type and pages visited.
We use your information to prepare and send your quote, schedule site visits and service, answer your questions, and send service updates. If you opt in, we may also send seasonal offers and maintenance reminders.
If you provide your phone number and consent, you may receive text messages from Hands Free Home Services about your quote, scheduling and service. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help us operate our messaging and customer systems, and only to provide our service to you.
We do not sell your personal information. We may share information with service providers that support our business, such as our customer management, phone and messaging platforms, with subcontractors or suppliers only as needed to perform work you have approved, and as required by law.
Our website uses cookies and similar technologies to keep the site working, remember what you enter in our forms, and understand how visitors use the site, such as pages visited and browser type. Our website and form providers may set these cookies on our behalf. You can block or delete cookies in your browser settings, but some features, like the quote form, may not work properly. We do not sell information collected through cookies.
We keep your information as long as needed to provide our services and meet legal obligations, and we use reasonable safeguards to protect it.
You may ask us to access, correct or delete your personal information, or to stop sending you messages, by calling or texting (559) 472-9533. California residents may have additional rights under California law, and we will not discriminate against you for exercising them.
Hands Free Home Services, Clovis, California. Phone or text: (559) 472-9533.
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